- Support
Plans - Price
- Install Support
- Getting Started Support
- Product Usage Support
- Defect Fix Priority
- New Feature Request
- Defect Solution Time
- Total Support Request
- One Time Support
- $ 5
- No
- No
- No
- Low priority
- No*
- 3 Days
- 1
- Annual Standard Plan
- $ 30
- yes
- yes
- yes
- Low priority
- No*
- 3 Days
- 6
- Annual Gold Plan
- $ 40
- yes
- yes
- yes
- High priority
- No*
- 3 Days
- Unlimited
- Annual Platinum Plan
- $ 60
- yes
- yes
- yes
- Highest priority
- Yes**
- 1 Day
- Unlimited
* New request may or may not be considered.
** New feature may or many not cost extra.